We hope you're doing well today. As part of our commitment to provide the best possible infrastructure for your services, we have scheduled the following upgrade for the server pass81.dizinc.com, on which your account for jheldreth.com resides. Please read the following details carefully:

Reason for maintenance:
We're always working to improve the performance and reliability of our services. As this server is currently running on legacy hardware, we've decided that an upgrade to our latest shared server hardware and software configurations would be best to ensure that we're providing the highest quality of hosting service moving forward.

Action:
Our team is going to be taking your server offline during the migration to newer hardware in order to prevent any updates to websites during that time from being lost once the migration is complete. All of the accounts on pass81.dizinc.com will be moved onto a new server with updated hardware and software, thus our team recommends that clients take local backups prior to the maintenance window (especially backups for any Horde or Roundcube instances). This full upgrade should improve performance and reliability for you and your clients across the board.

Maintenance Window:
START: Sunday, May 3rd, 2015 @ 2:00PM EDT
END: Monday, May 4th, 2015 @ 2:00PM EDT

Estimated Downtime:
We understand the importance of uptime for you and your clients and will be working as quickly as possible to complete this process. Your server will be taken offline during the process in order to prevent any changes from being made during the maintenance window. This will protect any data from being lost during the process. Still, we advise that you do not make any changes to your website after the full maintenance window has ended as we cannot guarantee such changes will transfer. In addition we highly encourage clients to backup any integral data prior to the migration and to thoroughly check and verify all sites and configurations post-migration.

Although we do not expect the downtime to last the entire maintenance window, we would advise you to prepare for 16-18 hours of downtime during the restore just in case. It is also important to read the notes below in order to prepare your account for this upgrade.

Upgrading from CentOS4 to CentOS6:
1) Upgraded cPanel version with more features

2) Password strength must be secure (cPanel will let you know if it is secure or not. We recommend several variables making sure to include caps, numbers, and symbols).

3) Upgraded version of MySQL which adds the Trigger option for MySQL privileges.

4) The server will be retaining the same IPs, so no DNS changes will be necessary on your end.

Thank you so much for taking the time to review this maintenance notice. If you have any questions or concerns about this upgrade, please don't hesitate to contact our staff for more details.

Warm Regards,

SurpassHosting LLC